Summerstone Nursery Complaints and Reviews

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  • May 19
  • Landscaping and Gardening
  • Chambersburg, Pennsylvania
  • Peach Tree
  • 4
  • REVIEW RATING 3/5

I ordered 6 PEACH TREES first part of APRIL 2015 after several weeks no trees called no answer called again was told my order had not been filled they hung up on MAY 17 my trees arrived in PENNA The trees looked dead roots looked good I have planted the trees it is up to GOD and water now If they make it I am sure it will be 5 YEARS for them to bear any fruit I will never order again I hope... Read more

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  • May 16
  • Landscaping and Gardening
  • San Antonio, Texas
  • Rose Bush
  • 4
  • REVIEW RATING 4/5

Plants were received 3 weeks after my credit card was charged. Transit time was 4 days, but the plants had obviously sat in a box for more than 4 days. The condition of the plants was consistent with their having sat in the box for the full 3 weeks. The gel that had been packed around the roots had dried to an orange crust. The roots were desiccated. I ordered 12 plants and received only 9. The... Read more

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  • May 11
  • Landscaping and Gardening
  • Meridian, Idaho
  • Trees
  • 15
  • REVIEW RATING 3/5

We ordered a very large order from this company. Unfortunately, we did not think to look up reviews before we placed our order. Once the order was placed, we were told our items would arrive within two weeks. Two weeks came and went and we didn't hear anything. When we called back we were given the runaround. Our order finally arrived 5 weeks after it was placed. Everything was shipped... Read more

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  • May 27, 2014
  • Landscaping and Gardening
  • Hillsville, Virginia
  • Tomato Plants
  • 60
  • REVIEW RATING 4/5

These people are complete rip offs and idiots!! They ship their plants in taped up cardboard boxes and when opened they are dumped out of their trays and dead. Anyone knows not to ship ANY plant in a box taped up where they can't get any air!! And being banged around so they get dumped out of their trays! I had 2orders with them.... My first and last period!! I would not recommend these guys for... Read more

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  • Jan 07, 2012
  • Health and Beauty
  • Purchase, New York
  • 106
  • REVIEW RATING 4/5

I made the mistake of ordering plants from Summerstone Nursery. The 1st plants were DOA so they replaced with DOA plants.They said they were dormant but they were Dead.I have filed with BBB and the Tenn Dept of Consumer Affairs and had several responces from that dept.They have been in contact with summerstone several times to get a refund for me.Summerstone finally told them that I was going to... Read more

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