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Received 10 dried sticks. I thought I was going to receive real trees! Add comment

Well, I just wasted $100 on about 5 rose bushes I ordered. But it's my own fault, I should have read the reviews before I ordered. All 5 bare-root plants are totally dead, there is not a hope of any new growth. I also received as a freebie a "bare-root" weigela which is just a bunch of dead sticks - and they want me to send them back for replacements, at my expense!! I would be crazy, I certainly do NOT want any more plants from this nursery. Caveat - Read the reviews before you purchase and you won't waste your money. Read more

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They are the cheating people. I ordered the trees online before this Thanksgiving, But they did not ship anything, just charged me the money. I have to cancel the order and asked them to refund me. It has been more than 3 weeks so far, but they have not yet refund me. I called many times. The lady said it take weeks to refund. I have filed a dispute in my credit account. Never never trade with the guy! Read more

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Ordered 3 trees, took a month to ship - arrived after e-mail inquiry. Packing material shoddy as the cardboard box had sat in the hot sun and at the post office for a week. - roots limp and did not smell good. planted per instructions. After 6 weeks, pronounced them dead. Their phone is always busy - no reply to any e-mails or letters. We're out nearly $50. I don't expect to get my money back. These people are scammers - DO NOT ORDER FROM THEM!! Does anyone have info on who to contact to have these people shut down? Read more

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I placed and order for over $140 of plants, and Summerstone screwed up the mailing address during processing, when I called a month later to figure out where my purchase was, they informed me of the mix up. I requested a refund, and they said that they would be happy to do that. I have been waiting for over 2 months for them to process the refund, each time I called they said the person in charge of processing refunds was on vacation and should be back next week to take care of that. If you don't come back for four weeks after you said you... Read more

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my name is Joyce Roe. this is about my order numbered 8903-0930-4760-8139. 4 rose bushes and two hummingbird vines, none of which even tried to grow. been growing roses for over 40 yrs. never had this happen. now I would like you to honor your part and either replace my order or refund my purchase price. I hope you will do this with no problems. thank you. wait to hear from you. do you really have to have one hundred words when my complaint can be given in less than that. OK, when I received your plants, they had no green on them at all,... Read more

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I ordered two Baby Face rose buahea and was to get a free pecan seedling. aone bush was totally dead. The other was a solid whit rose a9instead of lavender) with little dmell indtread of the strong fragrance of the Basby Face. ai e-mailed and e-mailed them eith no answer and no replacements. Now, I am contacting the BBB snf s lawyer. I will destroy them. They have no vuainwaa veing in budineess. What has happened to the scruples of businesses any more? They ssurely don't waNT TO MAKE MONEY HONESTLY. if I have to retaliate nastily, I... Read more

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Not seeing the reviews (foolish us) we mailing an order to Summerstone. The payment was deposited six days later. The order requested shipment almost two months later. When we did not receive the order we tried to contact them by phone, which took over 12 attempts and when they finally did answer the phone they could not find the order. They promised to locate the order and call us back. This did not happen and we had to call again, (numerous attempts again) and since it had not been shipped we cancelled the order. Part on this order was to... Read more

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I ordered 3 trees from Summerstonenursery.com. I called the office the following da, and I was told over the phone that the trees would be shipped in one wk. Without getting further information in one week, I called them many time within several days, and no one answered the phone. I emailed and informed them that I would cancel my order. Again, no response! I got completely dry small trees after 24 days since my ordering. I then called a few times and reached no one. I sent email and got no response! It seemed that the nursery disappeared! ... Read more

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