I ordered trees and rose bushes over a year ago. They did not grow.
I did everything this company told me to do and sent them back for replacement......AND NEVER HEARD A WORD FROM THEM. NEVER. They have my plants, my money and they're GONE!!!!!!!!! This really sucks.
Companies need to be held accountable not just take your money and ignore you!!!!! IF they were still in business I WOULD SUE THEM........IN A HEARTBEAT!!!!! I purchased beautiful rose bushes and trees for my backyard, they were sent and they died. When I contacted them they said their policy was replacement not refund.
I said that was fine just replace what I purchased. I did what was instructed and then the company went silent.
Never received any correspondence from then at all. NOT GOOD...
Product or Service Mentioned: Summerstone Nursery Rose Plant.
Reason of review: Return, Exchange or Cancellation Policy.
Monetary Loss: $40.