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sent me dead plants will not refund or send new ones. after several emails and phone calls with no response I decided to go to work on them . place is a scam.... and should be shut down . I have filed with BBB, NH Consumer protection, federal trade commission, Also...
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1.0
#899250
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Placed an order in March 2016 , received the order the end of June, the plants were totaly dried out and none of them came to life during the 3 week incubation period. Called Summerstone in July, their number was disconnected, sent 2 emails 1week apart, no response....
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Wallback, West Virginia
#893828
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I placed an order on 4-8-16, it is now 8-2-16 and I have yet to receive my full order. What did arrive was completely dead. I have attempted to call them and receive the message " this voicemail is full " I have emailed them numerous times and receive the message" your...
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1.0
I liked
  • Prices
#893223
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Summerstone Nursery Shipping Service Review

Summerstone Nursery
#877824
1.0
Details
Ordered trees in March 16 thinking I got a deal. All I got was a excuses for missing the delivery date requested. 3 weeks after failed delivery of purchase(that they put on my card in March), I asked for a refund...in May 2016. It is now July and I have no refund and they aren't answering their phone. Huge scam
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Customer service
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Summerstone Nursery Tree Review

Summerstone Nursery
#873294
3.3
Details
I ordered 4 trees and received a free tree on apr 23, 2016. I received them in june 1, 2016...and ALL 4 of them were dead. I have tried calling several times and git no answer. I emailed and git no response. DO NOT order from summerstone nursery. It is now june 28, 2016 and still no response.
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Discounts and Special Offers
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Summerstone Nursery Shipping Service Review

Summerstone Nursery
#868386
My father ordered $140.55 worth of fruit trees. They cashed his check on May 31, 2016 and he has not heard or recieved anything. We have tried making numerous phone calls but it always says the line is disconnected. So I searched all over the Internet and YouTube and keep getting discouraged more and more every day. If anyone has any ideas or can help me please let me know.
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Summerstone Nursery Tree Review

Summerstone Nursery
#867618
2 months later 1 of my Mother's Day presents arrived Dead... Called the company and the number is suspended.... This is not fair.... Five in one fruit tree...Willow tree...And a plum tree...
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I ordered $100 worth of plants in April which I received in June. It amounted to about 25 plants which included the "free" plants. All arrived in one small box. It was a pile of twigs. All were dead. I complained to the company, did not get replacements or my money...
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1.0
I didn't like
  • Ripoffs
#892621
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No doubt in my mind this "company'' is nothing but a fraud out to get your money. THEY ARE CROOKS-STAY AWAY!! Last year I ordered two pine trees and TWO DEAD STICKS ARRIVED. And no, they weren't 'dormant' as they tell you in their propaganda-THEY WERE DEAD, even tho...
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1.0
#890442
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Their customer service is the worst online shopping experience I have ever had. They don't respond to emails or phone calls, the stock is not good, their "return" policy is laughable and ridiculous compared to other plant and tree catalog companies. I understand that...
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1.9
I didn't like
  • Product condition
  • Ridiculous return policy
  • Customer service
#885736
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I was really surprised when I received my lavender plants. I expected something green. Something like the pictures on line. These were sticks and looked dead. I planted them, but only 5 out of 16 plants sprouted and they don't look like lavender plants at all. It...
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#882935
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Never, never order from this company. They are a front company for something illegal. If you do a Google map search for the address on their website, it is a vacant lot. The address on their shipping lable is for a closed store. At the time Google took the stores...
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1.0
#881912
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Never order anything from this nursery! They will keep sending you dead sticks year after year, and you will never get your money back! For 3 years I've been complaining to them that none of their plants survive, and they just continued to send me replacement plants...
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1.3
Liberty, New York
I didn't like
  • That i paid for product i did not receive
  • Quality of product
#880188
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I ordered 2 rose bushes and only received one, the order was put in on May 12 2016 I paid $30.65. Order # 58165 it only lasted a week and it died. I sent email and never got a response from your company. I guess this is the way your company does business by taking...
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#878447
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