A very few of the plants I received arrived alive and I was told they would be replaced but now I cannot get them on the phone and I am going to call the Tennessee Consumer Affairs Dept to they need to know about this company. They send plants bareroot without any...Read more
Anyone planning to buy from these scam artists should pay attention to all these negative responses, as for the positive, they were probably paid off to give their feedback. I ordered some evergreen strawberry plants, a few Japanese Black Pines, and several other...Read more
Placed an order in January 2016 for some trees and plants paid 138.00 dollars. I March called to see when my order would be shipped the person didn't know and asked if i wanted to cancel my order so I did . I asked to have a cancellation email sent and when I would...Read more
summer stone Nursery should be avoided. thankfully my order was small, but i had contact my credit card and said they contact them "I thought good luck" poof i get email shrubs on the way, it's middle of June and already 100 deg. days. I put them in pots and well...Read more
i ordered 200 dollars worth of plants from summerstone in the spring of 2014. i recieved athird of the plants dead, the rest were said to be mailed in the fall, i never recieved them. i continued to call for about a year, getting nothing but the runaround. to this date...Read more
sent me dead plants will not refund or send new ones. after several emails and phone calls with no response I decided to go to work on them . place is a scam.... and should be shut down . I have filed with BBB, NH Consumer protection, federal trade commission, Also...Read more
Placed an order in March 2016 , received the order the end of June, the plants were totaly dried out and none of them came to life during the 3 week incubation period. Called Summerstone in July, their number was disconnected, sent 2 emails 1week apart, no response....Read more
Wallback, West Virginia
I placed an order on 4-8-16, it is now 8-2-16 and I have yet to receive my full order. What did arrive was completely dead. I have attempted to call them and receive the message " this voicemail is full " I have emailed them numerous times and receive the message" your...Read more
I ordered $100 worth of plants in April which I received in June. It amounted to about 25 plants which included the "free" plants. All arrived in one small box. It was a pile of twigs. All were dead. I complained to the company, did not get replacements or my money...Read more
Summerstone Nursery Customer Care Review
I ordered plants in april 2016 online..cancelled the order in may over the phone because customer service had no idea when i would get the plants...i was to be refunded the entire amount...its the end of july and after many attempts at calls, many emails. Fb msgs, i am still waiting on my refund. This company is horrific!!!!
Do you have something to say about Summerstone Nursery? What happened? What can we help you with?